Terms of Service

1. Proposals and acceptance

All project proposals provided by Jaunt Studio are valid for 30 days from the date of issue. Proposals outline the scope of work, deliverables, timeline, and pricing. A project is considered accepted when you confirm in writing (email is sufficient) and submit the initial deposit.

Any work not included in the original proposal will be scoped and quoted separately. We will always discuss additional work with you before proceeding.

2. Payment terms

Our standard payment structure is:

• 50% deposit — due before work begins
• 50% final payment — due on project completion, before launch

For larger projects (typically over £6,500), we offer milestone-based payment plans. These will be agreed upon in the project proposal.

Invoices are payable within 14 days of issue. We accept bank transfer. Late payments may incur interest at 8% above the Bank of England base rate, in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

3. Revisions

Each project tier includes a specified number of revision rounds as outlined in your proposal. A revision round is defined as a consolidated set of feedback provided at one time. Additional revision rounds beyond the included amount will be quoted at our standard hourly rate.

We encourage consolidated feedback — it leads to better outcomes and keeps the project moving efficiently.

4. Intellectual property

Upon full and final payment, all intellectual property rights for the deliverables transfer to you. This includes all code, design files, brand assets, and documentation created specifically for your project.

We retain the right to display the work in our portfolio and case studies unless you request otherwise in writing. We do not retain working copies of your source files beyond a reasonable backup period (typically 90 days after project completion).

Third-party assets (stock photography, licensed fonts, etc.) are subject to their own licence terms, which we will communicate clearly during the project.

5. Project timeline

We commit to the timeline outlined in your proposal, provided that feedback, content, and approvals are delivered within agreed timeframes. Delays in client feedback or content delivery may extend the project timeline accordingly.

We will communicate proactively if any timeline adjustments are needed from our side.

6. Cancellation

If you need to cancel a project:

• Before work begins: Full deposit refund, minus any third-party costs already incurred
• During the project: You will be invoiced for work completed to date. Any deposit balance beyond work completed will be refunded
• After completion: Full payment is due

If we need to cancel a project (which is rare and would only happen in exceptional circumstances), we will refund any payments for work not yet delivered.

7. Confidentiality

We treat all client information, business strategy, and project details as confidential. We will not share your information with third parties without your explicit consent, except where required by law or where necessary to deliver the project (e.g., domain registration, hosting setup).

We expect the same courtesy regarding our processes, pricing, and business methods.

8. Hosting and third-party services

We recommend hosting platforms and third-party services based on your project needs. These services have their own terms and pricing. We are not responsible for downtime, policy changes, or pricing adjustments made by third-party providers.

If you choose our managed hosting service, those terms will be outlined in a separate hosting agreement.

9. Liability

We take pride in our work and stand behind the quality of our deliverables. However:

• Our total liability for any claim is limited to the total fees paid for the specific project
• We are not liable for indirect, consequential, or incidental damages including lost profits or business interruption
• We are not responsible for the performance of third-party services, hosting platforms, or payment processors
• We are not liable for any content you provide that infringes on third-party intellectual property rights

10. Website content

You are responsible for ensuring that all content you provide (text, images, logos, etc.) does not infringe on any third-party rights. You warrant that you have the necessary rights or licences for all content supplied.

11. Post-launch support

Each project tier includes a specified period of post-launch support as outlined in your proposal. During this period, we will fix any bugs or issues that arise from our work at no additional cost. Support beyond this period or for changes outside the original scope will be quoted separately.

12. Force majeure

Neither party shall be liable for delays or failure to perform obligations due to circumstances beyond reasonable control, including but not limited to natural disasters, pandemic, war, government action, or critical infrastructure failure.

13. Governing law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

14. Changes to these terms

We may update these terms from time to time. Changes will not affect projects already under contract. The current version will always be available on this page.

Contact

Questions about these terms? Get in touch:

Email: hello@thisisjaunt.com
Location: London, United Kingdom